topic Re: Charging Problem in Other/General

Charging Problem

mounalpatel — Sat, 22 Sep 2012 07:51:10 GMT

Charging problem. can anyone help me.

1 ) I have put my xperia u on charging. LED show red light. it is on charge but battery indication on phone screen shows "no movement of charging". even battery are not charging at the same time. no indication of how much percentage it is charged.

I have to restart my phone every time to charge it properly. after restart - all function work good. battery icon on phone screen show charging. red

indication of LED, also percentage of charging indication on screen shows it is charging.

2) another problem is that even I attached my phone through USB. Charging of my phone through USB data cable is not working. I found the problem same as mention in point (1).

Mounal Patel.

Re: Charging Problem

Rado77 — Sat, 22 Sep 2012 18:50:25 GMT

Hi Mounal,

I experienced exactly the same problem as you mentioned in point 1. Through USB-connected cable I have no problem. But when I charge through standard charger, it makes exactly the same as you decribed - only red led is illuminating, but it's not charging. I have to restart the phone and after restart it shows real % status of battery. It is charging, but we cannot see the progress without phone restart. I have sw version 6.0.B.3.184. That's only one bug till now. Older .564 version was without this bug.

Re: Charging Problem

mounalpatel — Mon, 24 Sep 2012 09:45:11 GMT

yes, I have sw version 6.0.B.3.184.

Re: Charging Problem

Johan — Tue, 25 Sep 2012 11:00:40 GMT

If possible I suggest that you check if the same problem can be replicated using another charger.

If yes check if reinstalling the phone software via SUS could help.

http://www.sonymobile.com/gb/tools/update-service/

And if you still have problems contact your local support team to have your phone examined at an repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Re: Charging Problem

mounalpatel — Wed, 26 Sep 2012 09:39:26 GMT

ok johan i will try it.

Re: Charging Problem

mounalpatel — Sat, 13 Oct 2012 06:48:16 GMT

I have wait untill official ICS update. but after updating my Xperia U the problem remain the same. still there is charging problem in ICS also. now what johan?:smileyplain:

Re: Charging Problem

mounalpatel — Sat, 20 Oct 2012 09:22:47 GMT

charging problems as i have mention is resolve after i have repair it using PC companion.

Re: Charging Problem

kunal34 — Sat, 20 Oct 2012 12:49:50 GMT

i have the same problem too, but i think after i charge for hours it will remain same and when u restart urr phone after that it shows 100%

by this i conclude that its software bug

Re: Charging Problem

Arnab — Sat, 20 Oct 2012 14:16:53 GMT

ya nothing serious.

Re: Charging Problem

mounalpatel — Mon, 22 Oct 2012 09:37:52 GMT

dear kunal, as i have mention above please try to repiar using PC companion or SUS:

If yes check if reinstalling the phone software via SUS could help.

http://www.sonymobile.com/gb/tools/update-service/

According to my openion it is repairable.

Above answer given by Johan from sony xperia support is the correct answer from my point of view.

its work.

my both porblems are solved.

Mounal Patel