topic Re: Camera problem in Other/General

Camera problem

AlekSD — Sun, 21 Oct 2012 20:58:23 GMT

When i updated my Xperia u my camera not on video on capturing a picture is too slow when i move the phone,also when there is a lamp light,moon light,car light just sayd for any tipe of light on the camera shows tripple of that light if i caputure the moon on the picture are 3-4 moons or the light looks like a black hole.Can you help me ??? what shall i do change the os from 4.0.4 to older one or what because the camera now really (sucks) help please i need my old camera

Re: Camera problem

Uliwooly — Sun, 21 Oct 2012 21:03:40 GMT

is the lens dirty? repair your phone once again with SUS and see if the problem persists, have you installed a protecting film on the back of the phone or a protective case?

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Re: Camera problem

Uliwooly — Sun, 21 Oct 2012 21:04:03 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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Re: Camera problem

AlekSD — Sun, 21 Oct 2012 21:05:05 GMT

no its fully clean and it isn't skrached nowhere i dont know what happend the camera is like that when i updated the software

Re: Camera problem

AlekSD — Sun, 21 Oct 2012 21:08:20 GMT

I will repair it now and i will reply what happend

Re: Camera problem

AlekSD — Sun, 21 Oct 2012 21:23:21 GMT

i am at the half of the process and thanks for the back up tips but i dont back the data because i dont have nothing on the phone since i updated it

Re: Camera problem

Uliwooly — Sun, 21 Oct 2012 21:25:50 GMT

no problem, let us know if this work

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Re: Camera problem

AlekSD — Sun, 21 Oct 2012 21:53:12 GMT

I downloaded the update and when it started to update it disconected and it says make sure the battery is full and retry and now with no os i cant charge the phone ....................................................

Re: Camera problem

Uliwooly — Sun, 21 Oct 2012 21:54:55 GMT

I don't understand when and why did you disconnected your phone? during the update or after it was done? does the notification LED turn on when you connect it to the wall charger?

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Re: Camera problem

AlekSD — Sun, 21 Oct 2012 21:55:16 GMT

what now how can i charge the battery ?

Re: Camera problem

AlekSD — Sun, 21 Oct 2012 21:55:58 GMT

no no no i didnt disconnected the phone it done it by it self

Re: Camera problem

Uliwooly — Sun, 21 Oct 2012 21:58:34 GMT

I don't understand, the phone unplugged itself from your PC? or did the update finished and then you unplugged it? press and hold the power key and volume up for 8 seconds if it doesn't turn on then

connect it to the wallcharger > press and hold the power button and volume up at the same time for 8 seconds and let it charge for 30min

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Re: Camera problem

AlekSD — Sun, 21 Oct 2012 21:58:59 GMT

no it only shows sony on the screen and the phone goes of and shows sony again all the time is that

Re: Camera problem

AlekSD — Sun, 21 Oct 2012 22:00:07 GMT

no it didnt unplugged it sayd please check you got battery at least 50% or something and it disconnected during the instalation and it sayd charge the battery before retry

Re: Camera problem

Uliwooly — Sun, 21 Oct 2012 22:01:25 GMT

press and hold the power key and volume up for 8 seconds if it doesn't turn on then

connect it to the wallcharger > press and hold the power button and volume up at the same time for 8 seconds and let it charge for 30min

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Re: Camera problem

AlekSD — Sun, 21 Oct 2012 22:05:48 GMT

at the first step the phone didnt started and now i plugged in wallcharger and it is the same it starts the sony logo on the screen the the phone turns off and again..again all the time is that is that normal or what shall i do ?

Re: Camera problem

Uliwooly — Sun, 21 Oct 2012 22:12:50 GMT

did you try my suggestion?

press and hold the power key and volume up for 8 seconds if it doesn't turn on then

connect it to the wallcharger > press and hold the power button and volume up at the same time for 8 seconds and let it charge for 30min

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: Camera problem

AlekSD — Sun, 21 Oct 2012 22:16:22 GMT

i dont think the battery is charging how can i check ?

Re: Camera problem

AlekSD — Sun, 21 Oct 2012 22:18:32 GMT

yes i did i followed every step you sayd so like i sayd the phone is in wallcharger and on the display its starting the sony logo and then the phone goes off and again.. and the sensor when the phone is charging up is red and when the phone is charged is green and now its blinking red

Re: Camera problem

AlekSD — Sun, 21 Oct 2012 22:21:35 GMT

any other suggestion ? is there a chance to fix the phone or no ?