Data fails randomly despite good H connection, reboot is a temporary fix

TheLastMan — Thu, 04 Apr 2013 09:18:01 GMT

I have an ongoing problem with my Sony Xperia Tipo (not dual).

Data is enabled and I appear to have a good connection - 5 signal bars and an H character indicating HSDPA carrier is active . Despite this nothing that uses data over the internet works. No email, no web, no apps that use data work. The signal comes and goes between G, 3G and H but data is not available on any of them.

To try and fix it I tried the following processes:

- disable WiFi in case that is conflicting in some way. That does not work.

- go to "Airplane" mode to turn off the phone signal and then turn off Airplane mode to get the phone signal back. Again an H connection but data does not work.

- turn the telephone completely off (press and hold the power button, press "power off" and then confirm). Turn back on again. This works.

- remove and then replace the battery. This also works.

The problem appears completely random. Sometimes it will work again for a few hours and at other times it will stop working again within minutes. In every case the only way to solve it is to power the phone off and on or remove and replace the battery.

I regularly update all the apps on the phone, so it is fully up to date.

Are there any known issues that could cause this behaviour?

Re: Data fails randomly despite good H connection, reboot is a temporary fix

TheLastMan — Thu, 04 Apr 2013 10:18:08 GMT

After a further trawl of the forum it looks like this can be a problem if you set a data limit in the settings, something that only came in with the Ice Cream Sandwich operating system.

Turning off the data limit is reported as curing the issue. You can still see the data curve and set a warning, but there is no "hard" stop to the data you use. I never get close to my data limit so this workaround will not be a big issue for me personally.

I have done this and will report back on how effective it is as a fix.

[EDIT]

No problems for four hours now so I will provisionally say this issue is solved.

topic Data fails randomly despite good H connection, reboot is a temporary fix in Other/General

Data fails randomly despite good H connection, reboot is a temporary fix

Re: Data fails randomly despite good H connection, reboot is a temporary fix