topic Re: Firmware update failur in Other/General

Firmware update failur

supersane — Sat, 15 Jun 2013 08:16:53 GMT

I updated new firmware today. Since then phone keeps on reboothing after requesting PIN. I have contenct encryption activated on my phone. Updated was over wi-fi, phone connected to power supplie. No backup on computer available. Resetting to factory settings has not worked. Suggestions?

Re: Firmware update failur

Dan1eL — Sat, 15 Jun 2013 18:43:24 GMT

Same Problem here...

See:

http://talk.sonymobile.com/thread/139097

if you get any way to resolve pls contact me.

Re: Firmware update failur

supersane — Sun, 16 Jun 2013 12:37:03 GMT

Has anyone an idea how to restore to old firmware? I don't care about loss of data on the phone, its all backed-up in the cloud.

Oh dear, how can such a big tech company release such a messed up firmware...

Re: Firmware update failur

angstRidden — Sun, 16 Jun 2013 18:06:58 GMT

same here...

http://talk.sonymobile.com/thread/140171

Re: Firmware update failur

Uliwooly — Sun, 16 Jun 2013 18:08:47 GMT

repair it with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Firmware update failur

supersane — Sun, 16 Jun 2013 18:21:27 GMT

thanks. already tried bridge for mac. I do not manage to connect the phone (programm cannot find the phone). I have not used bridge before the problem.

Re: Firmware update failur

Uliwooly — Sun, 16 Jun 2013 18:25:28 GMT

does the LED notification light turn on when you connect it to a computer and/or wall charger?

Re: Firmware update failur

Dan1eL — Sun, 16 Jun 2013 18:42:17 GMT

Thank you.

Seems like to work, it's downloading the Firmware and the connection was working. Before this i didn't know how to connect the SP with the PC cause the PC wasn't able to find the Phone.

With The Volumen down combination it was working.

Maybe this will work for you too supersane?

Turn your phone off and after 30 seconds connect it to your PC and press the Volume Down button.

But i really don't know if it will work wirh bridge. For me it was working with SUS and a Windows PC.

Re: Firmware update failur

supersane — Sun, 16 Jun 2013 19:18:53 GMT

thanks for the info. unfortunately I use the bridge for mac. I get till the confirmation that my personal data will be deleted, which i duely confirm. afterwards I can click the continue button 100 times and nothing happens.

bridge seems to be as useless as the firmware update. too bad. guess I will have too look for someone with a pc.

good luck to dan1el!

Re: Firmware update failur

Dan1eL — Sun, 16 Jun 2013 19:21:17 GMT

Everything fine here right now.

Lost all my data but i can life with out them.

I hope next time Sony is able to fix this shit.

Good Luck too you supersane!

Re: Firmware update failur

supersane — Mon, 17 Jun 2013 06:12:07 GMT

could reset my phone as well with the update service (http://www.sonymobile.com/gb/tools/update-service/). works fine again.

could not make it work with bridge for mac and had to borrow PC of a friend. hence, do not waste time with bridge for mac.

thanks everybody for inputs.

Re: Firmware update failur

Uliwooly — Mon, 17 Jun 2013 06:24:05 GMT

enjoy