topic Re: Can't send or receive MMS, problem recurs after a while after repair in Other/General

Can't send or receive MMS, problem recurs after a while after repair

GnagarPutte — Sun, 02 Jun 2013 18:18:36 GMT

Hi,

My new Xperia V have recurring problems with MMS.

I have a new Telia SIM card, Telia in Sweden has checked it and MMS is enabled. ANd it has worked, once in a while...

First, problems started after installing Go sms pro. I uninstalled the app, and in the end I had to do the repair through PC companion,

then I got MMS to work again.

Visited Croatia a couple of days ago. After I got back, MMS does no longer work. Again...

Deleted the APN:s, instaled them again, deleted the messag app's data, no improvement.

Anyone have any ideas? Can't have it like needing to do the repair in PC companion every other week...

/ B R,

Patrik

Re: Can't send or receive MMS, problem recurs after a while after repair

Uliwooly — Sun, 02 Jun 2013 18:41:39 GMT

do you have any taskiller task managers or antivirus? it might be a faulty sim card, I will also tell your carrier/network to send you the APN OTA

Re: Can't send or receive MMS, problem recurs after a while after repair

GnagarPutte — Sun, 02 Jun 2013 18:47:09 GMT

SIM card is new, problem was there already with the previous one.
APN:s are correct. It has as I said been working.

I have no task managers or antivrius. Any recommendations?

Re: Can't send or receive MMS, problem recurs after a while after repair

Uliwooly — Sun, 02 Jun 2013 18:49:19 GMT

well I would contact your carrier to send you the APN settings OTA

Re: Can't send or receive MMS, problem recurs after a while after repair

GnagarPutte — Sun, 02 Jun 2013 18:59:55 GMT

OK, I did. APN installed from Telia OTA. No improvement...

Re: Can't send or receive MMS, problem recurs after a while after repair

Uliwooly — Sun, 02 Jun 2013 19:14:45 GMT

did you contacted your carrier or settings > xperia > etc ?

Re: Can't send or receive MMS, problem recurs after a while after repair

GnagarPutte — Sun, 02 Jun 2013 19:17:06 GMT

I got the settings sent to me from the carrier.

This is so weird. And tiring.

Re: Can't send or receive MMS, problem recurs after a while after repair

Uliwooly — Sun, 02 Jun 2013 19:21:06 GMT

you could repair your phone once more with SUS just to narrow down the issue, also go to settings > about phone > status > how good is your coverage ?

repair your phone with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Can't send or receive MMS, problem recurs after a while after repair

GnagarPutte — Sun, 02 Jun 2013 19:36:25 GMT

-91 dBm 52 asu regarding coverage.

And sure, I can repair again and it might work.
But for how long? Last time it lasted for a week.

And what "breaks2 it?

Not too convenient to reinstall everything once again either.

Re: Can't send or receive MMS, problem recurs after a while after repair

Uliwooly — Sun, 02 Jun 2013 19:38:00 GMT

do you have stamina mode on?

Re: Can't send or receive MMS, problem recurs after a while after repair

GnagarPutte — Sun, 02 Jun 2013 19:41:05 GMT

No.

Re: Can't send or receive MMS, problem recurs after a while after repair

Uliwooly — Sun, 02 Jun 2013 19:45:44 GMT

that's quite odd, when I had that issue was my apn settings

authentication type was one of the issues and also bearer

Re: Can't send or receive MMS, problem recurs after a while after repair

GnagarPutte — Sun, 02 Jun 2013 19:50:38 GMT

Oddest of all, it worked and then suddenly stopped...

I'll talk to the Sony support tomorrow to see if they have any ideas besides

doing the repair with PC companion and holding volume down key thing.

If I do the repair again and the problem recurs AGAIN after that I need to have the phone replaced.

Re: Can't send or receive MMS, problem recurs after a while after repair

Uliwooly — Sun, 02 Jun 2013 21:23:35 GMT

let us know how it goes

Re: Can't send or receive MMS, problem recurs after a while after repair

GnagarPutte — Mon, 03 Jun 2013 11:04:46 GMT

MMS working again after repair with PC Companion.
Sony support agreed that if the problem recurs again, phone needs service at shop/replacement.