topic Re: Screen Ghosting in XA Series

Screen Ghosting

Kdense — Wed, 27 Feb 2019 18:01:19 GMT

It has taken three restarts to write this message. Phone is completely unusable and only a month old. The screen does whatever it wants. Please tell me how to fix this. Have already tried multiple factory resets with fresh updates. It's ridiculous that this phone didn't even last a month!

Re: Screen Ghosting

Gerardo324 — Thu, 28 Feb 2019 10:07:43 GMT

Same problem talked to Sony after best buy would not take the phone back. All they said was us are software to repair it and guess what it did not fix it shame I really like the first ax that's why I got the second version

Re: Screen Ghosting

HenryRK — Fri, 10 May 2019 14:40:23 GMT

Had severe ghosting on this same phone. Wild screen actions on its own, menus opening, icons beign dragged, App Switching. Did entire factory reset and self test fixed nothing. Sent to repair centre got back in 3 days (way to quick if you ask me) with odd workorder 'repaired front camera focus' .. I am not even sure if was the same phone we sent in. So put back google accounts, installed Snapchat & Instagram and my daughter messages me this morning 'Dad it is worse than ever' .. I'm not impressed. Meanwhile we come up to end-of-warrenty in couple weeks. What do they want me to do? Re-do all the tests and resets I did 10 days ago!