https://community.sony.pl/t5/xa-series/charging-port-broken/m-p/3642932#M30278 <P>Hello. When I plug the charging cable into the phone, it's not charging properly - as in it only charges when I hold it at a certain position. It happens to all cables so I'm pretty sure the charging port is broken. Will I be able to get the charging port replaced at the sony customer centre in HK?&nbsp;</P> Thu, 25 Apr 2019 09:52:40 GMT CoraKF 2019-04-25T09:52:40Z https://community.sony.pl/t5/xa-series/charging-port-broken/m-p/3642932#M30278 <P>Hello. When I plug the charging cable into the phone, it's not charging properly - as in it only charges when I hold it at a certain position. It happens to all cables so I'm pretty sure the charging port is broken. Will I be able to get the charging port replaced at the sony customer centre in HK?&nbsp;</P> Thu, 25 Apr 2019 09:52:40 GMT https://community.sony.pl/t5/xa-series/charging-port-broken/m-p/3642932#M30278 CoraKF 2019-04-25T09:52:40Z https://community.sony.pl/t5/xa-series/charging-port-broken/m-p/3642933#M30279 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1244517">@CoraKF</A>, I'm really sorry to hear about that.&nbsp;<BR /><BR /><SPAN>If you are experiencing that something does not feel right with the charger connector in the device I would recommend you to contact your&nbsp;<A href="https://support.sonymobile.com/global-en/contactUs/" target="_self" rel="nofollow noopener noreferrer">local support team</A>&nbsp;</SPAN><SPAN>for more information about how to send your phone in to an authorized service center.</SPAN><BR /><BR /><SPAN>Let me know if there is anything else I can help you with.&nbsp;</SPAN></P> Thu, 25 Apr 2019 12:08:06 GMT https://community.sony.pl/t5/xa-series/charging-port-broken/m-p/3642933#M30279 Daniel1 2019-04-25T12:08:06Z