topic Re: Problems on software update - Xperia Arc in XPERIA archive

Problems on software update - Xperia Arc

rosssaysnice — Sun, 15 Sep 2013 02:07:57 GMT

I own a Xperia Arc Lt15 and it's stuck on 2.3.4

I checked the Sony website and it says the latest software is 4.1.B.0.587 released on 8/16/2013

Is there any way to upgrade to Android 4.0?

Any help is appreciated.

Re: Problems on software update - Xperia Arc

Alexander1 — Tue, 17 Sep 2013 14:59:15 GMT

Have you tried to update your phone using PC Companion or Update Service?

PC Companion:

http://www.sonymobile.com/update

Update Service:

http://www.sonymobile.com/global-en/tools/update-service/

Re: Problems on software update - Xperia Arc

rosssaysnice — Thu, 26 Sep 2013 00:48:13 GMT

Yes. I've tried that. It says no update available.

Re: Problems on software update - Xperia Arc

Alexander1 — Thu, 26 Sep 2013 10:01:39 GMT

Then it might be so that the software haven't come to your unit and region/market. I suggest that you contact your local support for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Problems on software update - Xperia Arc LT15

xperiarc — Fri, 22 Aug 2014 13:38:54 GMT

Hi Alexander,

I have followed all the instructions in the PC companion and an update for my device, XPERIA ARC LT15 was detected. When I press Support Zone New I get this message, "The application could not start, Some components needed to start this application are missing, please try again later"

Please assist me. I really need the software update.

Re: Problems on software update - Xperia Arc LT15

Alexander1 — Thu, 18 Sep 2014 15:48:37 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Have you tried to uninstall PC Companion and download it again from our web page?

http://www.sonymobile.com/update

Re: Problems on software update - Xperia Arc

jioo — Mon, 13 Oct 2014 23:01:35 GMT

Since. The day I update my Sony Xperia T my phone just started switch on and off everytime when the battery is at 60% before the update my phone is working normal please help