Xperia U StartUp problem with SIM card inserted

Shrinath — Tue, 22 Oct 2013 09:04:08 GMT

Hi,

My one and half year old Sony Xperia U suddenly stopped working a couple of days ago. When I checked, the phone DOES NOT turn on with SIM inserted. Works completely fine (including Wifi) WITHOUT the SIM card.

Since my warrantly ended May 2013, I rooted and flashed my ROM with Android 4.2.2 (Cyanogenmod) and it worked for 3-4 months before it suddenly stopped working.

I took it to an authorized SONY service centre where they said that they would flash/update the software and fix the problem. But they say that because I rooted and flashed my ROM, they cannot update/reset my phone. I also offered to provide them my Bootlocker unlock key, but to no avail.

What kind of support is this ? It is clearly a hardware problem (because everytime I flash it with a new kernel it works fine WITHOUT the SIM so you cannot say I bricked it) and yet they cannot fix it because they cannot update the software ?

Your service centre guys said that they "cannot do anything" because my phone was rooted. They did not even check if there was a hardware error. I dont think that is an answer that I must get from someone qualified to be a SONY mobile phone expert. Since they couldnt figure out the issue, they didnt even give me a job sheet saying they cannot fix it.

Now, I am left with a one and a half year old Rs. 16,000 MP3 player.

I should have expected this kind of sub-standard hardware from a new player in the mobile phone market. Just pathetic.

Service Centre Details:

S.S. Electronics,

Shop No:- 5, 1st Floor Elephant house , Ameerpet "X" Road,

Hyderabad, Andhra Pradesh, India.

Ph: 040-40033634.

Similar/Identical issues reported (with no solution) :

http://talk.sonymobile.com/t5/Xperia-U/Xperia-U-StartUp-problem-with-sim-card-inserted/td-p/332162

http://talk.sonymobile.com/t5/Xperia-U/Xperia-U-StartUp-problem-with-sim-card-inserted/td-p/330769

Re: Xperia U StartUp problem with SIM card inserted

rash3185 — Sat, 08 Feb 2014 14:53:55 GMT

Same issue with my one and half yr old xperia U since today morning...

tried factory resetting, software update, software re-installation... all in vain.

Sony is cheating its customers

Re: Xperia U StartUp problem with SIM card inserted

Aliasgar — Sun, 28 Sep 2014 05:27:31 GMT

i am having the same problem when i insert the sim cart in the mobile it stops working and works perfectly fine otherwise without the sim card or in airplane mode,

why is there not any solution for this problem

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Xperia U StartUp problem with SIM card inserted

Re: Xperia U StartUp problem with SIM card inserted

Re: Xperia U StartUp problem with SIM card inserted