topic Re: proximity sensor problem in XPERIA archive

proximity sensor problem

xperiae3 — Sat, 11 Oct 2014 15:13:44 GMT

hi seniors.. i bought sony xperia e3 about week ago.. from very first day i had same problem with proximity sensor. when i touch phone to my ear for answering call.. screen goes blank but when i remove ear device from ear , it remains blank.. i hav not even installed screen guard.. please guide me what to do.. its so irritating.. bought this device over other companies.. but seems backstabbed .....

Re: proximity sensor problem

_alexdon_ — Sat, 11 Oct 2014 15:45:23 GMT

See if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: proximity sensor problem

Uliwooly — Sat, 11 Oct 2014 15:45:36 GMT

Test your phone with

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester&hl=en

Re: proximity sensor problem

xperiae3 — Sat, 11 Oct 2014 16:06:32 GMT

thanx sir.... i tried this when i test proximity sensor.. when i keep something in front of sensor( do not touch screen as we usually do while answering call with ear) then every thing goes fine. but when i touch screen in front of screen and when finger prints are pasted on screen then test keeps on vibrating which otherwise is required to stop.. same happens while answering call..

Re: proximity sensor problem

Uliwooly — Sat, 11 Oct 2014 16:12:30 GMT

Does it happen while on safe mode?

Re: proximity sensor problem

xperiae3 — Sat, 11 Oct 2014 16:47:20 GMT

am soory sir... what is safe mode?

Re: proximity sensor problem

Uliwooly — Sat, 11 Oct 2014 17:29:03 GMT

check the link above

Re: proximity sensor problem

xperiae3 — Sat, 11 Oct 2014 17:31:18 GMT

that link takes me to play store..

Re: proximity sensor problem

_alexdon_ — Sat, 11 Oct 2014 19:05:27 GMT

@alexdon wrote:

See if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

This link.

Re: proximity sensor problem

gopinath246 — Sun, 12 Oct 2014 15:27:25 GMT

I had the same proximity sensor problem during calls

@xperiae3 wrote:
hi seniors.. i bought sony xperia e3 about week ago.. from very first day i had same problem with proximity sensor. when i touch phone to my ear for answering call.. screen goes blank but when i remove ear device from ear , it remains blank.. i hav not even installed screen guard.. please guide me what to do.. its so irritating.. bought this device over other companies.. but seems backstabbed .....

Re: proximity sensor problem

xperiae3 — Mon, 13 Oct 2014 15:32:31 GMT

hi... recently i discovered new thing regarding sensor... when my screen does not lights up when i remove it from ear.. if i clean screen from sensor area then screen lights up.. what a cheap quality of sensor.. i have been using htc and samsung smartfone from so much time but nithing happened like this before..