Password

Personwithnonam — Mon, 13 Oct 2014 03:25:01 GMT

My stepbrother downladed an ecryptian app to keep his storage safe. He has now forgotten the password and cannnot access the phone at all. Please Help

Re: Password

Personwithnonam — Mon, 13 Oct 2014 03:30:36 GMT

On a Xperia Z1

Re: Password

_alexdon_ — Mon, 13 Oct 2014 04:19:06 GMT

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.

topic Password in XPERIA archive

Password

Re: Password

Re: Password