Z2 screen not functioning after water encounter

bennyrose_dc — Fri, 05 Sep 2014 16:18:49 GMT

Hi everyone, i want to seek help regarding my phone. I used my z2 under water, no more than a feet in depth, and no more than 3 minutes in duration. I was sure all ports were locked. I took pictures under water then after that i tried tapping the screen but it wont work. I dried my phone and waited for it to work. It heated up, began playing music as if it detects a headset connection. I decided to turn it off for it to cool down. for 3 days, there had been no changes so i brought it back to the store. Its been a month since i brought it there and they were telling me that they will be changing my phone's front assy costing me USD $ 396 (17,000 in philippine peso) which is a very costly one. I dont have money to pay for that, my phone is a month old only.

Can anyone help me for an alternative way to fix it?
It just have a non functioning screen. Someone told me it could be fixed by updating its OS.

Re: Z2 screen not functioning after water encounter

Thommo — Fri, 05 Sep 2014 19:29:38 GMT

Contact Xperia care because if this is hardware then you should have warranty to cover this and should not be asked to pay http://www.sonymobile.com/global-en/support/contact-us/

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Z2 screen not functioning after water encounter

Re: Z2 screen not functioning after water encounter