Black screen

karinegauze — Fri, 05 Sep 2014 16:50:36 GMT

Hello,

I have my phone since 3 months only and since yesterday the screen turns black but the phone is still powered on.

I've tried the Off swtich procedure by removing the back cover, and push the off button

THe phone restarts but screen is still black

I've tried to connect using Sony PC COmpanion, and firmare update, but I received an error message (could not access to mobile) as mobile needs to unlock the PIN code.. but how to do it with a blck screen??

PLease help, i don't have phone since 2 days , and I don't know what to do, as it's brand new and should be under waranty (bought on online market place).

Regards,

Karine

Re: Black screen

aayonara — Fri, 05 Sep 2014 17:34:20 GMT

I have the same problem time after time... I think there's nothing we can do, it's softwear bag. I have 205 firmware.

topic Black screen in XPERIA archive

Black screen

Re: Black screen