topic Z1 Compact Not Responding in XPERIA archive

Z1 Compact Not Responding

P3rky — Fri, 05 Sep 2014 19:16:18 GMT

I have had my Z1 compact for 3 weeks and today it decided to become unresponsive. I have tried pressing the off and volume button, pressing the red restart button and connecting it to a wall charger but nothing has changed. Please help me!!

Re: Z1 Compact Not Responding

Thommo — Fri, 05 Sep 2014 19:21:47 GMT

Apart from performing a system repair I would return it to the place of purchase as it's less that 30 days old or bought

Re: Z1 Compact Not Responding

P3rky — Fri, 05 Sep 2014 19:38:15 GMT

Do you know if there is anyway I can back-up my phone before I do a system repair?

Re: Z1 Compact Not Responding

Thommo — Fri, 05 Sep 2014 19:41:20 GMT

If it won't switch on then no and if it does switch on but the touch doesn't respong then use a USB OTG cable with a mouse used on a Pc

Re: Z1 Compact Not Responding

P3rky — Fri, 05 Sep 2014 19:43:56 GMT

Ok. Thank you for your help.