topic Re: xperia z2 Wi-Fi problem in XPERIA archive

xperia z2 Wi-Fi problem

pdf — Fri, 24 Oct 2014 22:32:01 GMT

<a href="/t5/FAQ/Wi-Fi-problems/m-p/348104/thread-id/11" target="_blank">/t5/FAQ/Wi-Fi-problems/m-p/348104/thread-id/11</a> I tried all these solution ( please read linked solutions ) but i can not able to connect wireless network. The main problem is I can able to connect ADSL wireless network but can not connect broadband cable wireless network via Z2. Also I have ipad and iphone which they can able to connect both wireless network with no problem. I tried some software from google market but they are not helpful. I'm waiting your help (desperately )

Re: xperia z2 Wi-Fi problem

eida33 — Sun, 26 Oct 2014 13:38:00 GMT

Hi!

I'm sorry to hear that. Did you try manually adding the network? Go to Wi-Fi and press the "+" button and configure your internet.

Good luck.

Re: xperia z2 Wi-Fi problem

Kuanyu24 — Mon, 27 Oct 2014 00:26:14 GMT

Hello,

I'm not sure if you are experiencing the same issue but a friend of mine who has a Z2 also had Wifi problems and he managed to identify that it's the Bluetooth that's causing it to malfunction.

Apparently it's the firmware, so a temporary solution would be to check if you have Bluetooth turned on or not. If it is turned on, turn it off and see if that helps.

If it does then I would say it's the same issue.

To my knowledge currently there are no permanent fixes to this besides downgrading your firmware to the previous version.

Let me know if the Bluetooth solution works, I'll be keeping an eye out on this thread for my friend too

Re: xperia z2 Wi-Fi problem

pdf — Mon, 27 Oct 2014 07:16:22 GMT

Yes, I tried manually adding the network but it did not solve my problem.

Re: xperia z2 Wi-Fi problem

Kuanyu24 — Mon, 27 Oct 2014 07:18:18 GMT

Have you tried disabling the bluetooth?

Re: xperia z2 Wi-Fi problem

pdf — Mon, 27 Oct 2014 07:18:28 GMT

I've read your solution from other websites. Also I tried it;

at first, it seems to be solve my problem but after 5 or 10 minutes, problem occurs again

Re: xperia z2 Wi-Fi problem

Kuanyu24 — Mon, 27 Oct 2014 07:23:21 GMT

That's a bummer Sorry. I mean if you have the time and if it's bothering you a lot maybe try downgrading the firmware? If it doesnt solve it then just upgrade it again.

Re: xperia z2 Wi-Fi problem

pdf — Mon, 27 Oct 2014 07:24:55 GMT

disable bluetooth is not the answer

Also I changed security level of wireless modem, n- mode vs vs.

I can not try to change mhz mode of my modem (2.4 to 5 ) because my modem do not have 5mhz option.

Re: xperia z2 Wi-Fi problem

pdf — Mon, 27 Oct 2014 07:29:12 GMT

let me try,

is there any link which explains how to ?

Re: xperia z2 Wi-Fi problem

AlexTek — Mon, 27 Oct 2014 10:11:10 GMT

I have experience these same problem in my network office, it was always looping in "obtaining address", what i did, is set an fixed ip to the mobile and did work, what i have experience like a lot of other users, is the unstable conection, sometimes it looks like the internet is down (but its up and runing) and is still connected to the network (these don't happen with a certain time).

In my opinion, try to reboot ur modem, put a fixed ip to the mobile and try again.

Re: xperia z2 Wi-Fi problem

eida33 — Mon, 27 Oct 2014 10:23:51 GMT

Try repairing your phone by using Sony PC/Mac Companion.

Re: xperia z2 Wi-Fi problem

pdf — Mon, 27 Oct 2014 10:38:25 GMT

I do not remember how many times I reboot modem. now I'm using fixed ip but still can not connect internet. when I close and re open wireless from z2, it takes 5 mins to disconnects.

Also I used sony bridge ( repair device)

It is so strange, I can connect at my work via adsl wireless but can not connect at home via cable wireless. All of my devices except Z2 can connect normally both at home and work.

I do not know if I have to some tune/fix for my modem ?

Re: xperia z2 Wi-Fi problem

pdf — Mon, 27 Oct 2014 10:41:18 GMT

Also I use smartband which is stable but sbh52 headset is not. I do not know when sbh52 lose connection until phone rings. It seems I always remember sony with '' disconnect '' .

But my main problem is wireless connection.

Re: xperia z2 Wi-Fi problem

Kuanyu24 — Mon, 27 Oct 2014 11:14:17 GMT

Could it be that your home modem/router is assigning the same IP to two devices? This can cause the device to keep trying to connect but keep getting rejected.

Re: xperia z2 Wi-Fi problem

pdf — Mon, 27 Oct 2014 11:23:02 GMT

nope.

tonight, I will re-check if it is possible but, I remember that z2's ip is xxx.11 other devices have different ip

Re: xperia z2 Wi-Fi problem

Kuanyu24 — Mon, 27 Oct 2014 12:13:09 GMT

It sounds like it's your router since you mentioned that it can connect at work to the ADSL wireless. Have you tried borrowing a friends router to test at home?

Re: xperia z2 Wi-Fi problem

KazIRahman — Mon, 27 Oct 2014 22:08:07 GMT

I had the same problem and i always keep my bluetooth on as i use a bluetooth headset SBH-80 to be precise..sometimes i face this problem..i always turn off the blutooth and reboot my phone normally then after my connection establishes i turn on my bluetooth and works fine..

Re: xperia z2 Wi-Fi problem

pdf — Tue, 28 Oct 2014 11:33:51 GMT

Yesterday, I tried to repair z2 via sony bridge again ( former mac/pc companion) and it's ok.!

But this time after repairing, I do not get back my back up files ( only contacts) also I do not uninstall unnecessary google apps!

I do not like and use these apps but I'm afraid to uninstall them again ( like keep g+ photos etc ) because of wireless problem.

by the way I do not know which is helpful to solve my problem but I solved it. I try;

2 times repairing via sony bridge but at second, I do not get my old apps. Also sbh52 connection did not broken for 1 day, this time I don't want to install it's little aps for reading sms/mails from sbh52 because of further broken connection.

Thank you for your help and kindness.