topic Re: Music stops with every player in XZ Series

Automatically stop when playing music

Orea — Fri, 07 Apr 2017 03:33:45 GMT

Hi, I have a problem with my Xpreia Xz these few days.

When I play music, it may be stopped automatically and randomly,

and smart connect notice icon disapears at the same time.

I have to touch play button if I want to contiune the music.

It happens every time, even playing with built-in speaker.

I had tried to change player app and move music files to built-in storage.

And do not work.

Is there any advise ?

Re: Automatically stop when playing music

_alexdon_ — Fri, 07 Apr 2017 07:24:41 GMT

Have you tried to search for similar issues?

/t5/Xperia-XZ/Audio-skips-after-update-to-Nougat/td-p/1201171/page/2

Does anyone same as me face music player being kick out half way listening

Sandykit — Sun, 30 Apr 2017 10:12:29 GMT

Does anyone same as me being kick out half way listening to the music or so called stop half way the music after using Sony music player? If have can someone or kind people tell me what to do? Thanks in advance..

Re: Does anyone same as me face music player being kick out half way listening

LebDiabolic — Tue, 02 May 2017 08:56:42 GMT

I dont have these issues when playing music on the phone. I am just disappointed with the internal speakers. not enough clarity and bass. But connected to my car through blutooth or to my earphones, it works great.

The similar issue I have just like you is when I cast music on my Parrot Speakers. I stops automatically afetr half a song or after a couple of songs. somethimes more. But I suspect the culprit is in the speakers wifi connection, not the phone.

Music stops with every player

umitbora94 — Fri, 19 May 2017 06:57:46 GMT

Hi guys. I using Sony XperiaXZ. So when I tried to listen music or video (doesn't matter which player, YouTube, Spotify, Sony music etc.) Suddenly stops. Sometimes 2-3 min later or 30 min later doesn't matter it's happening all the time. What can I do? (Safe mode has been tried)

Re: Music stops with every player

Lord_viridis — Fri, 19 May 2017 07:45:54 GMT

Is this with headphones or through speakers?

Re: Music stops with every player

umitbora94 — Fri, 19 May 2017 08:05:01 GMT

Oh sorry I forgot to say, doesn't matter again, with headphones or without headphones. It's stops anyway...

Re: Music stops with every player

Lord_viridis — Fri, 19 May 2017 08:15:28 GMT

Well I can see how that would become annoying..

Myself I'd first check the headphone port, (even on speakers if the 3.5mm pins make a connection, it will stop the music) if that all seems clear I'd perform a backup and software repair using Xperia Companion

If it still did it, the device would need looking at so I'd recommend contacting your Local support.