topic Re: Touch problem fixed, but brightness broken in XZ Series

Touch problem fixed, but brightness broken

FernTeruo — Wed, 02 May 2018 20:58:44 GMT

I have silver XZ which had a horizontal stripe on touch screen that didnt work. Plus, the brightness would go up and down without any touch.

The phone went to official repair and I got it today. Touch workswor well, but the brightness still moving up and down.

Anyone had this same problem?

Uliwooly — Wed, 02 May 2018 21:08:31 GMT

You might want to get it inspected by your Local support

FernTeruo — Wed, 02 May 2018 21:11:04 GMT

Great, but is this a common problem? The touch problem had many users here. But the brightness, Anyone

Uliwooly — Thu, 03 May 2018 00:36:06 GMT

those are two different topics, try this

settings > display > adaptive brightness > off

as for the touchscreen issue, I don't have that problem, test the touchscreen:

Could you test your device?

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests