Xz1 compact calls losing sound completely

Cory75 — Fri, 04 May 2018 22:45:16 GMT

Since the recent update my calls lose sound during conversation and doesn't return. I have to hang up and ring back. What should be a 5 minute call can take 10 phone calls! At other times it doesn't happen at all. I ran system checks and speaker is working fine. Also this is not a network problem as I have a full signal.

Re: Xz1 compact calls losing sound completely

NunoSEN2 — Sat, 05 May 2018 21:40:36 GMT

Hi @Cory75;

Try testing the SIM card on another device. Did you also tested using the phone in safe mode?

topic Re: Xz1 compact calls losing sound completely in XZ Series

Xz1 compact calls losing sound completely

Re: Xz1 compact calls losing sound completely