topic Re: Saved web sites disappear on Xperia 10ii in 10 Series

Saved web sites disappear on Xperia 10ii

Joolzzzz — Fri, 19 Aug 2022 01:05:50 GMT

Since the last update of android 12 any web pages I save on my phone home page keep disappearing. First it happened every time I restarted my phone, so I performed a factory reset and now it's happened when I plug my charger in. Anyone know if I can fix this?

Re: Saved web sites disappear on Xperia 10ii

Anonymous — Wed, 24 Aug 2022 15:44:07 GMT

Hi @Joolzzzz,

I can imagine how frustrating that could be, why don't you try the steps here as long as the issue happened after the last update: https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/xperia-10-ii/articles/00237681

Also, try to clear cache and data and force stop for the browser that you use and check again, best of luck ^^

Re: Saved web sites disappear on Xperia 10ii

Joolzzzz — Wed, 19 Oct 2022 22:51:43 GMT

Hi I tried all those steps and the problem still exists.

Re: Saved web sites disappear on Xperia 10ii

Piscie — Thu, 20 Oct 2022 13:20:48 GMT

Hey @Joolzzzz, does it happen with different browsers as well or only one browser?

Re: Saved web sites disappear on Xperia 10ii

Joolzzzz — Thu, 20 Oct 2022 17:22:58 GMT

Hi Piscie

This is happening to sites/pages I add on to my home screen. I have them bookmarked on Google as a back up now but this isn't ideal

Re: Saved web sites disappear on Xperia 10ii

Piscie — Fri, 21 Oct 2022 16:50:27 GMT

Hey @Joolzzzz, have you tested the device in safe mode as well? If yes, I'd actually recommend a software repair, it could fix this issue.

Re: Saved web sites disappear on Xperia 10ii

Joolzzzz — Sat, 05 Nov 2022 19:28:27 GMT

Hi Piscie The software repair did the trick. Thanks