https://community.sony.pl/t5/general-chat/playstation-customer-support/m-p/3980947#M15522 <P>PlayStation live chat cut me off when I contacted them about my daughter’s account. She is 14yrs. I want to set up parental controls.<BR /><BR />She doesn’t know when her account was set up. We have only owned a play for 1 week so she must have done this at a friend’s house and given a fake dob as it doesn’t match when we try and recover the account. When I did the live chat, PlayStation wanted the serial number of the console she used to set up her account but we don’t know have this information.</P><P><BR />How can I contact PlayStation about this?</P> Mon, 04 Aug 2025 08:47:18 GMT FahMon 2025-08-04T08:47:18Z https://community.sony.pl/t5/general-chat/playstation-customer-support/m-p/3980947#M15522 <P>PlayStation live chat cut me off when I contacted them about my daughter’s account. She is 14yrs. I want to set up parental controls.<BR /><BR />She doesn’t know when her account was set up. We have only owned a play for 1 week so she must have done this at a friend’s house and given a fake dob as it doesn’t match when we try and recover the account. When I did the live chat, PlayStation wanted the serial number of the console she used to set up her account but we don’t know have this information.</P><P><BR />How can I contact PlayStation about this?</P> Mon, 04 Aug 2025 08:47:18 GMT https://community.sony.pl/t5/general-chat/playstation-customer-support/m-p/3980947#M15522 FahMon 2025-08-04T08:47:18Z