topic Re: esupport/battery question in PCs & Accessories

esupport/battery question

elfy — Sun, 05 Sep 2004 18:20:18 GMT

hi, i'm having a problem registering for esupport, it keeps on saying my email is not on the database, yet it is still the email i have used for club vaio...

the question i wanted to ask is regarding the S series battery life. It is quoted at about 5hrs max usage however on powering up with a full charge it only says 3 hours and in reality I am only getting about 1.5 hours usage doing normal internet browsing/mail tasks. Is this normal...it seems wrong.

Re: esupport/battery question

kee-lo_ — Sun, 05 Sep 2004 18:37:49 GMT

See http://www.club-vaio.com/clubvaio/mvnforum/viewthread?thread=9976

Re: esupport/battery question

TygerTyger — Sun, 05 Sep 2004 20:54:44 GMT

Max usage = if you are doing nothing at all using minimum power. Actual usage is a lot less depending on what you are doing. If you are using wireless when you're browsing the internet that will take the battery down a fair bit. Watching DVD's is worse, having the screen bright etc etc it all adds up.

Re: esupport/battery question

kee-lo_ — Sun, 05 Sep 2004 21:10:33 GMT

Anything that uses a device in the notebook uses a lot of power (ie DVD with it's motor)

Re: esupport/battery question

William — Sun, 05 Sep 2004 21:11:02 GMT

I could be shot down in flames over this but I was under the impression that batteries are not even included in the warranty.

As has already been said quoted battery life is always very optimistic and measured under "perfect" conditions.

Ask anyone with laptops with P4 desktop processors:smileycry:

William

Re: esupport/battery question

kee-lo_ — Sun, 05 Sep 2004 21:13:21 GMT

Only under warranty for 90 days.

Re: esupport/battery question

robpaxton — Sun, 05 Sep 2004 21:15:22 GMT

I think Sony have a 90 day warranty on batteries. Max battery life is normally a lot higher than you would get under normal usage.

Re: esupport/battery question

elfy — Mon, 06 Sep 2004 01:56:03 GMT

thanks guys, i'm starting to feel a lot better. do you think it's worth having this checked out though? i am using wifi constantly but other than that it's normal browsing/typing usage at 1.5 hours seem pretty shoddy.

Other than that, i'm very happy i made it a sony

Re: esupport/battery question

fanboyone — Mon, 06 Sep 2004 07:18:19 GMT

FYI I have a number of emails from Sony using my Registered email, I have gone into my profile and re-entered it, and yet (as with you) it refuses to acknowledge that it exists. Sony machines are good, their support is worse than terrible,

hi, i'm having a problem registering for esupport, it keeps on saying my email is not on the database, yet it is still the email i have used for club vaio...

Re: esupport/battery question

TygerTyger — Mon, 06 Sep 2004 10:35:40 GMT

Hey it's common enough for me to make an FAQ in my signature. Not that many people seem to read it before asking :smileygrin: .

1 and a half hours is a little poor, I'm sure you could squeeze out another half and hour. I missed what computer you have, but if it's a desktop replacement then you aren't going to do better. Laptops with powerful chips use a lot of power. If it is a portable laptop rather than a desktop replacement it does seem poor performance.

Re: esupport/battery question

kee-lo_ — Mon, 06 Sep 2004 13:46:13 GMT

I would consider speaking to Sony about the batteries.

As for eSupport, I've had about enough of hearing people moaning "I can't get an account" there are literally 7 threads active about this at the moment.

Re: esupport/battery question

elfy — Mon, 06 Sep 2004 17:27:23 GMT

sorry this is certainly a stupid question...but how can i search the threads for the info I need.. ?

Re: esupport/battery question

kee-lo_ — Mon, 06 Sep 2004 17:59:24 GMT

sorry this is certainly a stupid question...but how can i search the threads for the info I need.. ?

You can't as the development team have not made a search engine

Re: esupport/battery question

elfy — Mon, 06 Sep 2004 18:23:46 GMT

ah so i'm not that stupid could you perhaps direct to me an appropriate esupport thread?

help much appreciated by everyone by the way...i still love my vaio, but in response to some of the other comments its VGN-S1HP which is supposed to be of the ulta portable range.

Re: esupport/battery question

kee-lo_ — Mon, 06 Sep 2004 19:10:54 GMT

eSupport is taylored to your PC, and as I don't have your model I can't help.

Sorry