topic Re: [PCG-GR114EK] installing drivers and utilities in PCs & Accessories

[PCG-GR114EK] installing drivers and utilities

shaper — Wed, 21 Jul 2004 23:30:28 GMT

Is there a special order of installing the drivers and utilities? beacause I don't get my fn keys, jogdialer and other stuff working. I installed all the drivers but nothing will work.

Re: [PCG-GR114EK] installing drivers and utilities

grahambird80 — Wed, 21 Jul 2004 23:51:09 GMT

Head over to vaio-link and download the newest drivers.

It shouldent matter which order you install the drivers, just make sure you get the correct ones for your OS.

Re: [PCG-GR114EK] installing drivers and utilities

shaper — Thu, 22 Jul 2004 09:05:00 GMT

I have done that. The software wouldn't work. Is it also necesarry to update you bios for the software?

And what about the updates from Microsoft? Can I first install all the MS updates before I install the vaio software?

Re: [PCG-GR114EK] installing drivers and utilities

shaper — Thu, 22 Jul 2004 09:20:03 GMT

I've tried it again but when I start notebook setup I get the popup with:

"You cannot use the SXBIOS service. The installation of the Sony notebooksetup may have been corrupted. Please reinstall Sony Notebook Setup"

Re: [PCG-GR114EK] installing drivers and utilities

kee-lo_ — Thu, 22 Jul 2004 14:40:31 GMT

OK,

Install the OS first
Then Sony Notebook Setup
Then Sony Hotkey Utility
Then everthing else.

Re: [PCG-GR114EK] installing drivers and utilities

shaper — Fri, 23 Jul 2004 14:51:46 GMT

still not working.

I've installed the OS (XP Pro NL SP1) and then the notebooksetup. When I start the notebook I get a error. Then I installed the shared libraries and the I get this error:

"cannot open SnyUtils.dll"

when I click OK then I get:

"Sony notebooksetup does not support to model name of this machine. Please get the newest notebooksetup"

when I click OK I get:

"A Model name of this computer is not recognized
select a model name"

My name of my model is not in that list. I 've a PCG-GR114EK

I download the newest notebooksetup from the vaio website and installed also the newest BIOS.

WHAT TO DO?

Before I reinstalled my laptop everything was allright, I had also Windows XP Pro NL SP1 on it and no problems with the vaio software.

Re: [PCG-GR114EK] installing drivers and utilities

kee-lo_ — Fri, 23 Jul 2004 14:53:17 GMT

Make sure all the utils are in NL, otherwise they cannot be installed (sony check the language).

Re: [PCG-GR114EK] installing drivers and utilities

shaper — Fri, 23 Jul 2004 16:39:46 GMT

on this site: http://www.vaio-link.com the utils are for ALL languages. Or is that the wrong site?

Re: [PCG-GR114EK] installing drivers and utilities

kee-lo_ — Fri, 23 Jul 2004 17:44:15 GMT

Nope thats correct

Re: [PCG-GR114EK] installing drivers and utilities

shaper — Fri, 23 Jul 2004 17:52:22 GMT

The utils I downloaded and installed are from that site. And are the latest versions. But they are still not working.

Re: [PCG-GR114EK] installing drivers and utilities

kee-lo_ — Fri, 23 Jul 2004 17:56:59 GMT

A lot of Sony programs check the BIOS and system files to make sure it's a VAIO. This is why a lot of people cannot change OS easily.

Re: [PCG-GR114EK] installing drivers and utilities

shaper — Fri, 23 Jul 2004 18:00:27 GMT

thats realy a great pitty. And also very strainge because I had XP NL SP1 the time before now on my machine and everything was alright.

Do you think it wil work with the english version of XP?

Re: [PCG-GR114EK] installing drivers and utilities

kee-lo_ — Fri, 23 Jul 2004 18:07:30 GMT

I don;t know

Re: [PCG-GR114EK] installing drivers and utilities

shaper — Fri, 23 Jul 2004 19:17:27 GMT

Do you know where I can find any more information and support for my problem?

Re: [PCG-GR114EK] installing drivers and utilities

kee-lo_ — Fri, 23 Jul 2004 21:06:36 GMT

http://www.vaio-link.com and eSupport are the best places