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PKG3.179.0100EUA control remote and buttons dont now work after turning the TV on & TV turn on Auto

Nandez87
Explorer

PKG3.179.0100EUA control remote and buttons dont now work after turning the TV on & TV turn on Auto

Software version: PKG3.179.0100EUA

 

After last update the controls do not work - neither from remote control or using the buttons from the back of the TV.

 

Need to unplug/plug the TV and then it works.and turn on automaticly

 

 

Any solutions?

10 REPLIES 10
Anonymous
Not applicable

Hi guys

 

Unfortunately this is a known issue and has been reported to Sony.  Unfortunately that is all the info i have at this stage.

 

https://community.sony.co.uk/t5/televisions/2015-android-tv-bugs-and-issues/m-p/2115635#M40764

 

Cheers