Problem z motionflow KD-49XH8505?

[VoltarGomes]

Good day.

I have had a Sony KD-49XH8505 TV for 2 weeks and I am constantly struggling with image stuttering and frame-ups. The problem occurs with streaming and VLC apps. In the automatic mode it is hardly visible but the image quality is unsatisfactory. After adjusting Smoothness to 3 and Clarity to 1 and obtaining the best image quality, the displayed content starts to stutter,essay writer leave artifacts and freeze. 

Sony support does not have a solution for this and the service (after 3 days of connection attempts) works only on Tuesdays and Thursdays during my working hours. 

Is there any cure for this? Or maybe my expectations are too high from this TV set? 

The device has a 100Hz matrix and Motionflow 800.

[Ekspert_Sony]

Witam,

spróbowuj zmienić ustawienia na:  tryb „własny”, „gładkość” (płynność) 3 lub 4, czystość (ostrość) 1 lub 2. Jeżeli lubisz mocne lub skrajnie mocne upłynnienie ruchu oraz brak jakiegokolwiek zacinania się obiektów ruchomych (juddera) ustaw w „trybie kliszy” opcję „średnia” lub „duża”.

Pozdrawiam