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Have a handycam DCR-HC27E/HC28E THAT THE TAPE BOX HAS STOPPED CLOSING SO CAN LOAD TAPE

profile.country.GB.title
womanperson
Explorer

Have a handycam DCR-HC27E/HC28E THAT THE TAPE BOX HAS STOPPED CLOSING SO CAN LOAD TAPE

Has anyone experienced this problem and if so is there a solution to it?

 

Any hints would be welcome.

If not any idea where is the best place to send it to get it fixed.

thanks in anticipation

3 REPLIES 3
profile.country.DE.title
Peter_S.
Genius

Hi,

 

Usually this is a mechanical issue of the drive. I would recommend to send the camera to a repair centre.


Cheers

Peter

profile.country.GB.title
Joe_Dohn
Specialist

@womanperson There's a useful locator tool for Sony service centres in the UK and in Ireland.

profile.country.NL.title
Strampke
Expert

Did you take a look at Sony Support.

Has your question been answered?