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Missing CODEC ?

davyrich
New

Missing CODEC ?

Hi

 

I have a Dell lptop running Win 8.1. I have imported dozens of MPEGs from my

Handicam DCR-SR36E.

 

The file is there in its entirety, but when I try to play I get audio only.

 

In desperation I've downoaded Play Memories home, but unable to open from Media Player

 

Any ideas for a fix ?

 

Thanks

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