Error Code 2123

[MichelleP]

My Sony TV Model KDL-50W807C requires an update, however it keeps failing with error code 2123. 

Please could you advise who to resolve this issue.

Many thanks

Michelle

[Drewde]

Hi Michelle,

Can you please try downloading the update from the link below and installing via usb. 

https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kdl-50w807c#downl...

Let me know how you get on.

Thanks,

Drew