No ringtone on incoming calls

[Gali2]

Since the Lollipop update, I have, on 4 occasions this week, come across the same problem.

When there is an incoming call, the phone does not ring, I only see the screen and notification light turn on.

Phone volume (using side keys) is set to the maximum level for ringer. I go to Settings->Sounds to select my ringtone, and try calling my phone again but each time it remains silent.

When my calendar has notifications, I hear the notificaiton noise for events.

The only way to remedy this each time was a reboot of the phone - after this the ringer would work again, at least until the next time it goes silent.

Any idea what could be causing my phone to remain silent for incoming calls ?

Topic edited by Rickard

[FMR4444]

I was having the same issue so I clicked on the contact us link in the response from the Sony Tech Support.  
Before you get to the contact there are there three steps listed that can be taken.  So I followed the first suggestion and restarted my phone.  That resolved the issue.  I know we constantly keep our phones on but we need to occassionally restart them.  Thank you Sony.  I love my phone.

[FMR4444]

Thank you Rickard.  The contact us link in your response helped me.  All I had to do was reboot the phone and ringer started working again.  Simple fix.   Thanks.

[VA10]

I feel the same. This is my first device I am not happy with. I have deferent stuff made by Sony and this is phone is just useless. I miss phone calls, meetings etc. Had to buy deferent device just to be connected.