problems transferring essentials account to Sony EN

[PugMugget]

Hi,

This is driving me nuts 

I have 2 devices registered with the essentials portal. I recently got an email to say that I needed to transfer my details over to the Sony Entertainment Network (SEN) account.

Fair enough, clciked the link but it fails with this message:-

The country associated with your Sony Entertainment Network account must match the country for your Essentials account. Please try again or Create a New Account.

I've tried (loads of times) to change or even see what country is associated with my Essentials account but cannot.

Both my accounts (SEN & Essentials are associated with the same email address which is what I want)

Question: how do I set or change my address (specifically my country) in my essentials account?

Thx

P

[Rossco1973]

I have the exact same problem, did you get a response to this? its stopping me using lovefilm on my bravia.

[Catmambo]

Hi

Maybe give them a buzz - http://en.support.sonyentertainmentnetwork.com/app/answers/detail/a_id/807/kw/contact%20us its a specific SEN helpline for account management assistance, so they should be able to resolve.

Thanks