USB Ports no longer working

[tonbrisc1]

My USB Ports on my Bravia KDL46EX723 have stopped working. The last time I used them was before the latest update, when I tried to view some photographs yesterday on my USB stick, formatted FAT32, I couldn't see my photographs and I also noticed that the power light on the USB stick was not illuminated. I tried the stick in both my USB ports and neither was powered. I have tried a Factory Reset, different memory sticks, nothing seems to work via the USB ports. I have checked to see if there is a newer Bravia update and I am running the latest version. The Memory stick is working ok in my computer. What are my options please?

Reason for edit,   Spelling mistake.

Message was edited by: tonbrisc1

Message was edited by: tonbrisc1

[Bravia55HX · Accepted solution]

Hi,

this has been reported on here before and the end result was a replacement motherboard by Sony, i would strongly suggest you contact your nearest Sony authorised repair centre for further clarification of your particular problem.

[tonbrisc1]

Thanks Bravia55HX923, for the prompt and helpful reply.

[tonbrisc1]

Update.

Had a new motherboard fitted today, USB Ports working correctly now.

Thanks again for the information.

[Strongboy0]

Did you get charged for this and how much?

[Anonymous]

@Strongboy0 - seeing as this is over 4 years old, even if the person replied back, things/prices would be different.

Only a repair centre can diagnose the problem and hence price of repair,