Hello,
I got my VGN-FS115E a month ago to the day. Yesterday when i tried to play a DVD, the movie playback was stuttered, as was the sound. The speakers also sounded scratchy, like my stereo speakers sound if the volume is too high.
It seems since then that all sound has the scratchy and stuttery effect. I have checked that all drivers are working - they are. I have changed the volume settings and it doesn't matter what level they are at, the same scratchy sound and stuttering occurs. The stuttering is especially noticeable playing one of my music tracks (not downloaded) that used to play fine.
I've noticed that if I am doing something else whilst the music track is playing, the scratchy sound gets worse as I move the mouse for the other application (whatever the application) - this also occurs if I move the mouse across the screen and not click on anything.
Start-up also has become incredibly slow... it now takes approx 10 - 15 minutes for the Windows XP bar to complete its event (don't know what its called, but its the blue bar made of 3 sections that travels across the windows box on start-up), prior to the rest of the start-up commencing. This is much slower than when I first had the laptop.
I have tried working through the troubleshooters, faqs etc, and even checked whether the sound problems occur through headphones, which they do. (Therefore the troubleshooter's tell me it isn't the speakers with the problem.)
I can't believe that I will have to undertake a system restore after having the laptop for only one month... does anyone else have any suggestions that might help me solve the problem?
My concern is that there is something seriously wrong with the hardware (one of the troubleshooters mentioned a possible issue with the BIOS, and EC controllers.. unfortunately that sort of speak is beyond my IT knowledge so I can only presume it means my sparkly new laptop is stuffed...!!!?)
Any help or advice greatly appreciated - thanks in advance.
