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Order status unchanged, delivery estimate useless

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therealmorris
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Order status unchanged, delivery estimate useless

I ordered a customised Vaio 14" E series laptop on the 11th of January, having waited a week for the higher resolution screens to be back in stock, since then there has been no update to my order whatsoever (23/01/13), the status still reads "Our factory has received your order and has scheduled production of your unit."

Not only this but the delivery estimate states "between 14/01 & 05/03" Is a 3 month window seriously the best estimate that can be offered? Given that production is supposedly scheduled there must be a more accurate date by now!

This was supposed to be a birthday present and though I anticipated a wait the lack of information and glacial progress is very frustrating.


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