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Problem with DVD drive since clean install

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dagoods82
Visitor

Problem with DVD drive since clean install

I wonder if anybody can help me.

I recently done a clean install of Vista Ultimate from Home Premium on my AR-11M.

I installed all Drivers, BIOS and Firmware updates but the dvd drive just will not burn dvd's but it will burn audio cd's. Which i thought was strange?!! :thinking:

Please somebody help because i got films i want to put onto dvd and its doing my head in... :devil:

I use Roxio Easy Media Creator 10 to burn dvd's and cd's if thats any help.

Thanks for any help in advance. :smileygrin:

29 REPLIES 29
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dagoods82
Visitor

Bump!

Anybody have any ideas??

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dagoods82
Visitor

Daily Bump!

Please somebody help.

I can not believe my post has had 173 views and not 1 reply!

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Blencogo
Expert

No-one knows the answer or they would have replied by now. Continually 'bumping' the topic is considered rude.

It sounds like a hardware problem with the drive to me as Vista and Roxio 10 should burn DVD OK. Does the drive still read DVD discs? A different laser is used for DVD as it has a different frequency from CD lasers.

Presumably you have gone from XP -> Vista HP -> Vista Ultimate? Have you tried using Vista's DVD burning program to see if it works? Look here: -

http://www.windows-vista-tips-and-tricks.com/vista-burn-dvd.html

:thinking:

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dagoods82
Visitor

No-one knows the answer or they would have replied by now.  Continually 'bumping' the topic is considered rude.

It sounds like a hardware problem with the drive to me as Vista and Roxio 10 should burn DVD OK. Does the drive still read DVD discs? A different laser is used for DVD as it has a different frequency from CD lasers.

Presumably you have gone from XP -> Vista HP -> Vista Ultimate? Have you tried using Vista's DVD burning program to see if it works? Look here: -

http://www.windows-vista-tips-and-tricks.com/vista-burn-dvd.html

:thinking:


I think you might be right that no-body knows the answer or they would have replied by now..Sorry for "bumping"!!! :smileyblush:

Its only since i installed Ultimate that it hasnt worked & yes it still reads DVD discs... :wink:

I did go from XP MCE 2005 -> Vista HP -> Vista Ultimate. I had HP on here for over a year before i decided to get Ultimate and the DVD drive worked fine.. I tried using Vista DVD burning program the other day but it got to 99.9% and said there was an error or something (cant remember exactly what it said!!) So now i am trying it again and i will let you know if it burns the DVD and if it doesnt what it says... If it still doesnt work then i might have to get in touch with sony themselves about this problem and see what they can do about it... :smileythinking:

Ive looked at that site and its really good thanks for posting up the link... :smileygrin:

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dagoods82
Visitor

Actually it got to 99.0% and then the DVD popped out just like last time...

Here is a pic of what came up



I just dont know what to do?

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Blencogo
Expert

All you can do is to try a few different makes of DVD disc. I don't know what make you are using but TDK, Sony, Verbatim are usually good.

If that doesn't work then you will need a local repairer to look at it. You can replace the drive quite easily yourself - it is held in by only 3 external screws in the bottom of the AR - it just slides out and should only be a 20 minute job.

Does it say in Device Manager what type of DVD/CD-ROM drive is fitted to your model?
It is probably a Matshita or a Pioneer DVR-K16. Have you installed all the available firmware updates on Vaio-Link?

If you do need to replace the drive in the end you will need a drive with similar specifications.

http://www.microdirect.co.uk/ProductInfo.aspx?ProductID=13920



:wink:

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dagoods82
Visitor

I use Sony DVD disc's.. might buy some TDK then and see if they work...

I dont know of any repairers in my area...

I have a "PIONEER DVD-RW DVR-K16M ATA Device" that is what is says in my device manager and yes i have downloaded and installed all the available firmware updates from Vaio-Link.

I might just go ahead and replace it if other makes of DVD's do not work...

Where did u get the diagram of how to remove the drive?

Any chance you could send me a copy of the whole book or whatever you have?

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Blencogo
Expert

PM me an email address and I will send the manual to you.

:wink:

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dagoods82
Visitor

PM sent.