WF-1000XM5 Sound Quality

[Linaena14]

I just bought these Sony`s flagship in-ear headphones. The quality of the sound is not satisfactory! I also have Sennheiser TW Momentum and their sound quality is much better. I have set all in Sound Connect and 360 Reality apps, tried all aquiliser options, tried to reset them....but no help. The sound quality is far lower then what it should be. Does anyone has some idea?

[TheGOAT]

Hi @Linaena14 

I've found couple of solutions that may enhance the Sound Quality for you:

1. Go to the Sound tab and scroll down to the Bluetooth Connection Quality section. Select the option to prioritize sound quality over a stable connection.
2. In the Sony Headphones Connect app, turn on DSEE Extreme. This feature upscales low-quality, compressed music to near-high-resolution quality.
3. The stock ear tips might not provide the best fit or seal. Consider trying different ear tips, such as foam or hybrid tips, to improve the seal and sound quality.
4. Ensure that your headphones have the latest firmware installed. Firmware updates can sometimes improve sound quality and fix bugs: https://www.sony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm5/softw...