Join now - be part of our community!

Cant update apps

71cooper
Visitor

Cant update apps

Hi, I'm having issues trying to update apps via Google play, currently have 20 updates available but every time I try I get a message saying can't update app. I have tried all suggestions but still no difference. 

3 REPLIES 3
Daniel1
Visitor

Hi @71cooper, let me see if I can help you out here. 

I would recommend you to try to uninstall updates for Play Store. And then install the latest version of Play Store again, you do this by following this guide: 

Go to Settings > Apps & notifications > App info > Google Play Store > tap the menu button (three vertical dots) > Uninstall updates

Now make sure you have a working internet connection. After approximately 5 minutes, you should receive a notification of an available update of the Google Play Store app.

Get back to me with how it went! Slightly_smiling_Face

71cooper
Visitor

Hi, had actually tried all of those steps and no joy, I've actually sorted it now, it turned out to be dirty contacts on the SD card, cleaned them and everything is working fine. 

Thanks for your help 😉 

Daniel1
Visitor

@71cooper

I'm really happy to hear that it works for you now! Slightly_smiling_Face

If you have any further questions, don't hesitate to contact us here again! 

Have a really good weekend.