album error on camera preview

[alimousaviyeh66]

Hi,

Some time i have this problem with album app after see and delete taking picture and back to camera. Please give an update to this bug.

Tnx very much 

[Samuel1]

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

[alimousaviyeh66]

A few days ago i update my z1 to last version (4.4.4) with pc companion but i have this problem on 4.4.2 version.
Sorry for bad English

[Samuel1]

Try running the phone in safe mode for some time to see if it's caused by some installed app. To start the phone in safe mode, press on/off-button and then press and hold down on turn off-phone option.

[alimousaviyeh66]

I run my phone on safe mode and try again and see this error message 😞