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battery not charging

shirly17
Visitor

battery not charging

my phone battery is not charging at all

 i have tried purchasing new battery.

but still the problem persists..

help please!

1 REPLY 1
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Do you have the possibility to try with another charger? If the issue persists with another charger I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/