Bluetooth paring with ford sync

[Lou8]

Hi, Im having problems pairing my xperia arc s with my 2013 ford c max. The phone finds 'sync' but when I tap to pair it says it cannot connect. Why is this? I have had no problems paring before. Thank you.

[Thebandit007]

I also have a 2014 Ford C-Max and my Xperia Z1S worked fine before the 4.4.4 update . Now it does not connect to Sync. What gives?