proximity sensor problem

[ekpreet]

i just got my xperia sp's display replaced form sony center but now the proximity sensor has completely stopped working.the screen does not go off and if it does it does not light up after removing from ear.is there any solution to it?

[Ashroft98]

U'uh.This is complicated.More to malfunctioning prox sensor.You got the new display from Sony Center rite?Go back there and stand up for your rights for suitable and quality replacement.I know you might have some hard time to go there.

[ekpreet]

what is the way to check proximity sensor in the mobile itself?

[Ashroft98]

Here *#*#7378423#*#*

You can also check many more sensor at this site :

http://android.stackexchange.com/questions/35758/how-to-view-the-android-service-menu-secret-menu

[Ashroft98]

Sorry,thats for the Main Service Menu.To check proximity sensor *#*#0588#*#*

[zulhamizan98]

The update better be at this year or I just have to change to my htc one x back...

[Ashroft98]

Haha,really hope so.

[helly00]

I have had the same problems with my Z2 was told by support to repair software which worked for a couple of weeks now the problem is back, didn't want to go through the hassle of repairing software again so tried disabling the smart backlight and turning off auto screen rotate and this seems to have cured it for now.I have a ultimate screen protector (tempered glass) on the phone but the proximity sensor doesn't seem to be affect by it as the problem was solved by software repair and if I run the diagnostics the sensor works fine.