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(sony update engine could not be installed (error 0x803d0020)

ericsson1
Visitor

(sony update engine could not be installed (error 0x803d0020)

While update 4.0, error code appearing (sony update engine could not be
installed (error 0x803d0020), pls help

11 REPLIES 11
profile.country.GB.title
Uliwooly
Expert

try with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

sgtjmiller
Visitor

I have the Sony Experia Ion. It is giving SAME PROBLEM. I called tech support. They suggested the same fix as above. It did NOT work for me. I am still have SAME PROBELM:

I still get same error message:

Sony Update Engine could not be installed 0x803d0020.

This is frustrating. I have installed JAVA update.

I have installed the Sony PC Companion several times.

NOTHING works. I am about ready to return this phone and get a reliable iPhone!

In another post, someone mentioned the problem is with the ISP.

That seems ridicuous.

Help. Does anyone know the answer???????

sgtjmiller
Visitor

This issue has NOT been answered. Repeat: It has NOT been Answered!!!!!!!

cinbadragon
Visitor

with update service (SUS) it really works to update to 4.0.

it took about 10 minutes to install on my xperia Go

Greetz

Cinbadragon

profile.country.GB.title
Uliwooly
Expert

@sgtjmiller try SUS

Diogo
Visitor

Não estou coseguindo atualiza meu xperia U, sempre aparece o mesmo erro "0x803d0020" alguém pode me dizer o que devo fazer??

Trubo_XL
Contributor

Install Java 6...

http://www.filehippo.com/download_jre_32/tech/13883/

This is 32Bit version... If you're using 64Bit Windows, it's a good idea to check this version...

http://www.filehippo.com/download_jre_64/tech/13884/

Regards,

Trubo

Message was edited by: Trubo_XL

TopRaamen
Visitor

I tried all the above including java updates, SUS and PC Companion both do not work for me. Any resolution to this? I have error 0x803d0020. Also have a can not install/download "S1 Boot Download" driver error. Prevents update. Please help!

catende75
Visitor

I'm having the same problem, please help!