using headphones breaks external speaker

[skuzzbag]

Whenever I use headphones after they are disconnected the audio no longer works for rings, alarms, messages or anything.

I've just reset my phone and it's still the same.

[Uliwooly]

Check if there's dust or anything inside de 3.5mm connector 

[Jake-SonyXperia]

Hi Skuzzbag,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

By reset do you mean you performed a Factory Data reset or simply restarted the handset?

If you only restarted, this may be an application fault, try clearing the Smart Connect application first.

Menu > Settings > Apps > All > Smart Connect > Clear Data.

Let us know how you get on.

[skuzzbag]

Thanks.

I performed a complete factory reset in order to resolve poor performance (this was resolved) but was hoping that it would also resolve the headphones issue.

Thanks,

Rich.

[Jake-SonyXperia]

Just to clarify, you still have the issue after performing this function on the device?

[skuzzbag]

Sorry yes I still have the issue!