Community

prolupankich_ho

Hi there,

After i replaced my broken lcd and touch in one specialized service, there is very weak or no signal at all in some areas ...

it's really frustrating! A guy in the service says he putted everything as it was, perfectly!

What could be a problem?

Is there possibility to put wire on the wrong side?

Or is removed some supplement close to the antenna or close to the connections with sims?

Is there some trick? or something else?

But he is professional, he says there's no way for it!

Is someone familiar with this problem or something similar?

*sorry, it's Xperia E Dual sim C1604

Please help!

Thank you very much!

Brgds!

Hampus

Hi,

It sounds like something has gone wrong during the repair. I suggest that you hand your phone to an authorized service center so a technician can examine your unit. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

prolupankich_ho

Hi,

Thank u for ur answer, but i really want to know is there some missing part - like some foil that's carelessly removed during replacing process but it's actually working together with inside antenna for better signal?

Pls tell me if that's kind of trick?

couse it'll be too expensive if i ship it to an authorized service center, it's far away from me... and i already paid alot for replacing lcd+touch in that professional service center.

Pls someone!