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Touch problem fixed, but brightness broken

FernTeruo
Visitor

Touch problem fixed, but brightness broken

I have silver XZ which had a horizontal stripe on touch screen that didnt work. Plus, the brightness would go up and down without any touch. 

The phone went to official repair and I got it today. Touch workswor well, but the brightness still moving up and down. 

Anyone had this same problem? 

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3 REPLIES 3
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Uliwooly
Expert

@FernTeruo

You might want to get it inspected by your Local support

FernTeruo
Visitor

Great, but is this a common problem? The touch problem had many users here. But the brightness, Anyone  

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Uliwooly
Expert

@FernTeruo

those are two different topics, try this

settings > display > adaptive brightness > off 

as for the touchscreen issue, I don't have that problem, test the touchscreen:

Could you test your device?



Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests