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Xz1 compact calls losing sound completely

Cory75
Visitor

Xz1 compact calls losing sound completely

Since the recent update my calls lose sound during conversation and doesn't return. I have to hang up and ring back. What should be a 5 minute call can take 10 phone calls! At other times it doesn't happen at all. I ran system checks and speaker is working fine. Also this is not a network problem as I have a full signal. 

1 REPLY 1
profile.country.PT.title
NunoSEN2
Hero

Hi @Cory75;

Try testing the SIM card on another device. Did you also tested using the phone in safe mode?