Missed call icon doesn't clear

[Davej3111]

Twice today I have had missed calls, the missed call icon appears in the notification tray but dones't clear when I list my call log. Pulling the notification tray down, I have a big blank notification that I can't clear. Slightly annoying

[pravi]

It's a known bug _Pls take a bug report and submit as mentioned here! 

/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Missed-call-icon-doesn-t-clear/td-p/1215753/page/2

[mg1997]

Same problem with my Z5, build 32.3.A.2.33

[GromitDog]

I have the same issue on Z5 premium (E6883) too. After a few missed calls it will happen. Only restart can clear it. Very annoying!

This issue happens soon after upgrade to Android 7.0 build 32.3.A.2.33

[Jonas]

@Bsorinovidiu, I understand that this is very annoying and I would to thank you for taking the time to create a bug report when you experience this behaviour again.

@Petoid, @mg1997 and @GromitDog, sorry to hear that you are also experiencing this behaviour.

As I wrote earlier in this thread, I'd like to forward a bug report internally so this can be investigated, so feel free to take a bug report and send me the link in a PM.

To do this:

1. Go to Settings > About phone > Build number, tap 7 times on the build number.
2. Go back and select Developer options then set Logger buffer size and change it to "4 MB"
3. Restart your phone, then replicate the behaviour.
4. Go back to Settings > Developer options, select "Take bug report" followed by "Interactive bug report".

When the report is ready you will receive a notification. Tap the notification to share it. I suggest you upload it to Google Drive and then choose to share a public link to the upload and include the link in the PM.

Thanks in advance!

[mg1997]

It's weird, but it seems like it fixed by itself. Did not have the issue a week or so after the problem frist accord.

[Jonas]

Hi again @mg1997, sorry for the late reply.

I'm glad to hear that it is working again for you.

Should you experience this behaviour again, I would be very thankful if you had the time to create a bug report (see my previous post for instructions).

Let me know if there is anything else I may assist you with and have a great day!

[mg1997]

I Will.

Do you have any idea when 7.1.1 get released in the netherlands? (for z5)

Thnx

[Jonas]

Hi again!

Software updates are released at different times depending on the operator, market, region or country. Therefore, I cannot give you an exact date for when a specific update will be available for your device.

You can however install the Xperia Companion program which is available for both Windows and Mac and see if you can install the update this way.

If the update is not available here either, you will need to wait for it to be available for your device.

I hope that helps!

[ddr2]

I'm pretty sure that this bug is solved with the latest update. (32.4.A.0.160).

[Jonas]

Hi @ddr2, thank you for informing me about this!

Should you experience this behaviour again, please let me know so I can take a closer look again!

Have a great weekend!