Quick settings menu has disappeared

[spacekadet]

Hi everyone,

The drag down quick settings menu has disappeared from my Z3. Dragging down from the top with 2 fingers does not bring the menu down. Neither can I use the notifications at the top right to access the menu. However, I get to the sounds setting panel by using the volume button.

Tried this:
Settings > personalization > Quick settings 

but I do not see Quick Settings option.

any suggestions pls? thank you

[Uliwooly]

@spacekadet

Settings > accessibility, is there anything on?

[spacekadet]

hi @uliwooly,

auto-rotate and play sound when battery is full.

shd I turn other options on?

[Uliwooly]

@spacekadet

Does it work if you boot on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[spacekadet]

@uliwooly 

no it doesn't 

[Uliwooly · Accepted solution]

@spacekadet

That's quite odd, you might want to repair the phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[spacekadet]

@uliwooly 

did the repair/factory reset and i can pull the notification bar when i open an app in the landscape mode. bummed. but could be worse.

i'll give it till the end of the week before sending it to the service center. before i did the repair, i turned the alerts on for whatsapp. when the texts came in locked screen, i couldnt unlock the phone coz it kept flickering. i had to press the camera button to activate camera mode, exit then go to the lock screen.

not sure if it is a case of this

thank you for all your help

[Uliwooly]

@spacekadet

I'm glad it's working now 

[Nailz]

Hey.. I have the same problem with my pull down menu.. Did you find a solution?

[spacekadet]

@Nailz

I cldnt work it so I took it to the service center yesterday. the staff ran the diagnostic test and said the phone needed a LCD replacement. 

Try this, Settings >> About Phone >> Diagnostics

Good luck