Sony Xperia Z - Dead, won't turn on, won't charge, PC doesn't recognise

[fundars]

Hi there

Bought an Xperia Z about a month ago. Had slight lag issues but nothing too serious.

My phone ran down and the battery died two days ago. I put it on the charge (its been on the charge pretty much ever since) with the red LED lit up. LED turns off completely when unplugged.

Phone will not turn on at all; have tried all of the manual resets (holding power button and volume button etc); have read these forums and searched the web for a solution to no avail. PC doesn't recognise the phone so can't reset it via PC Companion. Basically, I have an $800 unresponsive brick.

Very very disappointed to say the least. Phone was very well looked after, and to have it die simply because the battery ran down is extremely worrying. I've seen that this issue is very common yet there doesn't seem to be any definitive fix for it whatsoever.

Any help that anyone can give me would be really appreciated

[harishhari]

Hi guys. Same problem with my xperia z. I read the solution about connecting it to a wallet charger etccc. Is it normal that no led light? Do I continue to wait the hour? Or it is useless? please help me.........

[burakzelli]

I just unplug my xperia z battery with a heatgun disconnect for 20 seconds and plug in my phone to charger and its opened right now and it works

[wjm1964]

The sudden death issue affecting many Sony mobile phones which have the following - turns itself off & won't boot up, not recognised when connecting via USB to computer, will not charge and when plugged into charger there is no response such as vibrate and may only show red charge light. The cause is a weak solder on the battery circuit board. While I was able to finally troubleshoot the issue with a multimeter, I don't recommend you attempt a repair, far safer and easier to obtain a new battery and while I cannot confirm every battery has this fault, perhaps Sony can comment. Mine was under warranty and when I contacted Sony they wanted me to send it in for repair. I needed my phone and couldn't wait for a repair. Save yourself the stress and locate a new battery.

[binvillain]

How did you solve this problem?

[MiAuZiNhA]

Thanks to Alexdon, his instructions brought my phone back to life. I was about to send my phone back to Amazon for a full refund!!

[dejvid15]

Easily fixable on your own, check out my video guide Hope it helps

[clanger65]

My phone is dead. Wont charge. Bought a new one - not Sony but sending old one to be recycled. I need to get some family pictures off before though.

Can anyone help - how can I get it going just to do this?

[k13]

my experia m2 wont turn on and pc wont recorgnise, sees it as QHSUSB

[clanger65]

I managed to get my Xperia on!!!!

Connect it to the laptop turned on and it springs into life with the green charging battery symbol. Then just let it charge up.

I've tried for weeks to get mine on and eventually bought a new non-Sony phone but this is worth trying. Worked for me

[SonyXperiaZisBa]

Ok i need help,my Xperia Z cant turn on i tried power button volume up and down and it isnt working,there is just a blue led light flashing if anybody knows what is going on please say