Share your experience!
Perhaps this warning will save some users a lot of painful hours.
I just spend hours on end to get my phone back to normal because I had accidentally changed the radio band to "USA band" and there is no easy way to revert that.
Now one could argue I should not have accessed the testing menu in the first place, but the phone was getting a bit warm at the back and I wanted to check the temperature. I had forgotten where to look exactly so I looked around a bit and once I saw "radio band" I was curious which options would appear.
After selecting "radio band" only one choice popped up "USA band". Now had I not been still a bit stressed from a phone call and been a bit too tired, I might have figured out that I should have pressed anywhere outside the button, but, PLEASE, if there is only one option, how can it be a wrong one way street?
I had to backup the phone, factory reset it, restore the data and recreate all my settings and app icon arrangements. I couldn't choose the firmware I had been happy with but had to jump to 157 (with unknown consequences). I had issues with some applications which updated to newer versions without my approval so some saved game states won't load back anymore. Luckily, I could revert to an older version of Chrome which does not ignore bookmarks placed on the homescreen (why do bugs like that not get fixed? But I digress). I had to find a workaround for my phone being unable to pair with my PC anymore and luckily I found an answer on this forum.
Fortunately, I anticipated that my app icons won't reappear at their previous positions despite the fact that I tried the phone back up and a PC companion backup, and had taken pictures of my home screens before the factory reset.
I literally spent six hours just because my finger was a split second quicker than my brain when I was faced with a "one option"-choice while searching for the temperature reading.
I appreciate that a testing or a service menu must be approached with caution, but even experienced technicians make mistakes from time to time. AFAIC, there should be no way (I'm sparing you the expletives here) to essentially render your phone useless with one touch of a button
It leaves me puzzled how anyone could set up a combination of all these three factors, be it in a service menu or not.
thank you.
I will write to you back.
(only for users who chnaged the radio frequency)
anyone faciong this problem
type on dialpad :- *#*#4636#*#*
now select 3 dots in the upper right side : > select radio band > then select Band mode 41
wait for a minute
and hola! you both sim card can work simultaneously
i have same problem....today i select usa band ..and sim1 is not working....and facing some other issues....hey guys...if u fixed it...plz help me....
or if u havn't fixed it...then wait.....i am monster system.....i'll try to fix ..wait ..solution...here as soon as possible.....!
Hello,
i am facing similar problem, i have a moto x style pure edition.
I changed the Select band option to 'Cellular band' and then to
"US Band". I lost netwrok signal after that. Please help me.
Will factory reset work?
OR do i need to flash the phone.
I mistakenly selected us band....I can't get service ..pls guys help me out....am stressing
I mistakenly selected us band....I can't get service ..pls guys help me out....am stressing
Which of the flash tool did u used
dear sir
in radio band selection only usa band is visible.i am from india.
my phone not getting any signal,radio turn on.how to i get back to default radiobands.
please help me.
thanking you sir
hi
i have moto xplay.it has the same problem .if you solved the problem,please help me