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Xperia Z5 - Wifi and bluetooth won't turn on

levircurtis
Visitor

Xperia Z5 - Wifi and bluetooth won't turn on

The subject basically sums it up. I'm using an Xperia Z5 and my wifi and bluetooth will not even turn on. When I go to the drop down screen, nothing happens. When I go through settings, it shows wifi is turning on, but nothing happens. 

27 REPLIES 27
CocTu
Visitor

If you live in NSW Australia then contact Fair Trading. Though the warranty is 12 months, you can still claim clain warranty 2 weeks after that. Discuss with Fair Trading.

IamspEeDex
Visitor

-Somebody Posts question to a sony phone in the sonymobile forum

-regulary customers replying trying to help

-one says what everybody is thinking

*moderator enters the chat*

moderator: THIS IS A CHRISTIAN CURSE FREE SITE KEEP IT JESUS!!!

*moderator never replied ever again*

the problem continues until today. support 10/10

Russ12
Visitor

I have tried what you have said and it still doesn't work.

I have also rebooted, reinstalled software and factory reset, but still no WiFi or Bluetooth connection, not even in safe mode.

Plswork
Visitor


@Russ12 wrote:

I have tried what you have said and it still doesn't work.

I have also rebooted, reinstalled software and factory reset, but still no WiFi or Bluetooth connection, not even in safe mode.


This in infuriating.

The first time Bluetooth and WiFi stopped working I only had to restart the phone for it to work again. 

But today it stopped working; I tried phone repair 6 times(from Sony computer software), resetting phone one time, restarting phone and changing charging optimization numerous times AND NOTHING WORKED. This is outrageous.

I started thinking about playing around with software

Edit: Bluetooth started working but no luck with WiFi 

Arhum
Visitor

All the things what we can do to fixed this problem, that you already you did. Now there is no more options.if you really whats you use that mobile then you should change your mother board for your mobile. Now it became hardware problem.

For me my xperia z 5 premium became a scrap.i change my mobile. You can get a cheaper motherboard online from Aliexpress China.

Oslix
Visitor


@Debrup wrote:

My brother and I both have got Xperia Z5 dual for our daily use. My brother is facing this issue in his phone where the Wi-Fi wont turn on and it keeps on turning on and doesn't find a wifi network. This issue has popped up around September. The interesting thing though is on restarting the phone the issue gets resolved. Along with this the phone gets auto restarted sometimes as well and on alternate restarts the Wi-Fi works. Another issue also cropped up where he was inable to receive an incoming call but that got resolved on its own a few days back on its own. I've never faced such an issue on my phone. Updating to Noughat hasn't solved it. Anything we could do about this?  



I have experia z5, wifi and bloothoot wont work when u swith it on aso radio also wont work when u swith radio,then phone restarts pke show me how to fix this..thanks

Nice-KilleR
Visitor

check this Youtube tutorial, it will help.

https://www.youtube.com/watch?v=p_I7lrW9scw

martin7733
Visitor

tengo el mismo problema wifi y bluetooh no funciona probe lo que dice el video y no funciona. alquien pudo solucionar el problema

I have the same problem wifi and bluetooth does not work probe what the video says and does not work. someone could solve the problem

gt