STR-DN840 Network Problem

[Harrywillis]

I use AirPlay on my STR-DN840 over wifi and it worked well, with the occasional loss of connection, but reconnected again. 

Recently, I was watching the amp when the music stopped and the little wii / network symbol (button l/h side of display)  went out. It as not worked since. I cannot get the network connection to work, either with wifi or hard wired Ethernet. When I go to Home / Settings / Network it just shows a screen sayin "Please wait" and nothing happens. 

Everything else on he unit sees to work, but despite resetting it, and my router, I cannot get a network connection. Please help, I miss my music!

[Harrywillis]

Well someone from Sony rang and told me that the receiver has to be sent away for repair. Disappointed as no diagnostics were suggested. I dont understand why this wasn't suggested at first. Off to find local repair centre... 

[Harrywillis]

 Repair centre informs me that new network board / card needed. Awaiting return of unit.....

[Anonymous]

Thanks for the update - at least they seem to have found the problem and got a solution.  Its just it takes soooo long !

[Harrywillis]

Looking back, it might be more than just coincidence that the amp was relocated from an open, glass shelf TV stand to a partition in a wooden (ha) unit that has a solid back, and only open at the front. I'm beginning to think that heat build up might have led to the failure. 

When end I get the amp back, I'm going to make sure there is more ventilation.